At Yalcin Kaya Translation Services, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Turkish-English translation services.
1. Information We Collect
We collect information you provide directly to us, including:
- Name and contact details (email address, phone number)
- Documents and content submitted for translation
- Payment information (processed securely through third-party providers)
- Communication records and correspondence
2. How We Use Your Information
We use the information we collect to:
- Provide translation and interpretation services
- Process requests and deliver completed translations
- Communicate with you about your projects
- Send invoices and process payments
- Improve our services and customer experience
3. Data Protection and Confidentiality
We maintain strict confidentiality protocols for all client documents and information. Your documents are handled with the utmost care and are never shared with third parties without your explicit consent, except as required by law. All documents are securely stored and are deleted after project completion unless otherwise agreed.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the internet is 100% secure.
5. Your Rights
Under UK data protection laws, you have the right to:
- Access a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to processing of your personal data
- Withdraw consent at any time
6. Cookies
Our website may use cookies to enhance user experience. Cookies are small text files stored on your device that remember your preferences. You may choose to disable cookies through your browser settings, though this may affect website functionality.
7. Third-Party Services
We may employ third-party companies to facilitate our services, such as payment processing. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us at: